Frequently Asked Questions
We’ve gathered some of the most commonly asked questions in our industry and have provided you with our answers and professional opinions!
Aspen Home Improvements is a family-owned exterior remodeling company that installs replacement windows, doors, vinyl siding, roofing, and gutters for homeowners across Pennsylvania, Maryland, West Virginia, and Delaware. Based in Lancaster, PA and in business since 1992, Aspen is fully licensed, bonded, and insured, with a lifetime warranty and over 10,000 satisfied customers.
Project cost depends on the product, the size and number of windows or square footage, and your home's specifics — so Aspen provides a free, no-obligation in-home estimate with exact pricing. As a national reference, replacement windows typically run $400–$1,200+ each installed and a new asphalt roof in Pennsylvania commonly runs $7,000–$15,000.
Yes — Aspen offers 0% interest financing so you can spread the cost of your project into manageable monthly payments instead of paying everything upfront. Financing makes it easier to do the project right the first time rather than piecing it together. You can apply online or ask your estimator about the current plans and terms.
Yes, estimates are completely free with no obligation. An Aspen specialist visits your home, measures, walks you through product and color options, and gives you exact pricing in writing so you can make a confident decision on your timeline. You can also visit the Lancaster showroom to see products in person first.
Most window and door installations are completed in one to a few days, while siding and roofing projects typically take several days depending on home size and weather. Aspen gives you a clear timeline up front, communicates throughout, and handles cleanup.
Yes — Aspen manages the permits required for your project, removes and disposes of your old windows, siding, or roofing, and protects and cleans your home throughout the job. You don't coordinate inspections or haul anything away. It's a full-service install from first measurement to final walkthrough.
Aspen installs premium, energy-efficient replacement windows that are USA-made, ENERGY STAR certified, and NFRC-rated for performance. Styles include double-hung, casement, picture, bay, bow, sliding, and specialty shapes like Palladian windows — matched to your home's look and your budget.
Yes — Aspen's ENERGY STAR certified, NFRC-rated replacement windows are built to reduce drafts and heat loss, which helps lower heating and cooling costs and keeps your home more comfortable year-round. Older single-pane and worn-out windows are a major source of wasted energy; modern double-pane units seal that leak.
Aspen replaces entry doors, sliding glass and patio doors, and storm doors in steel, fiberglass, and other premium materials. Whether you want to boost curb appeal with a bold front door or upgrade to an energy-efficient sliding door, Aspen handles removal, fitting, and finish work — including carefully restoring surrounding trim and woodwork.
Yes — Aspen has installed roofing for over 25 years and is licensed, bonded, and fully insured for roof replacement. Aspen installs architectural and asphalt shingle roofing with full plywood decking when needed, proper underlayment, and complete tear-off of the old roof. Free roof estimates are available.
Yes — Aspen handles both siding repair and complete vinyl siding replacement, including premium lines such as Mastic. You can choose from a wide range of modern colors and profiles to transform your home's exterior, and Aspen will help you pick a look that fits your home and neighborhood.
Yes — Aspen offers gutter installation and replacement, often as part of a roofing or full-exterior project so everything works together to protect your home from water damage. Ask your estimator to include gutters in your quote.
Yes — Aspen Home Improvements is fully licensed, bonded, and insured in every state it serves: PA (PA000190), MD (MD107934), WV (WV052214), DE (DE2017603029), and VA (VA2705159396). It's also BBB-accredited with an A+ rating and a Google Guaranteed business, so your project and your home are protected.
Aspen Home Improvements has been family-owned and operated for over 30 years, founded in 1992 by David and Belinda Adamson. Their children Daniel (CFO) and Laura (Marketing) are now part of the business. Today Aspen ranks among the top 1% of home improvement companies in America, with about half of its business coming from customer referrals.
Aspen backs its work with a lifetime warranty, covering both the products and the installation. Combined with USA-made, ENERGY STAR certified materials, that means long-term peace of mind — not just a one-time fix. Ask your estimator for the specific warranty terms and coverage details for your product in writing.
Aspen has earned 1,366+ Google reviews at a 4.7-star rating, 4.5 stars on Angi, an A+ BBB rating, and more than 10,000 satisfied customers across the region. Homeowners consistently praise the friendly sales team, clean and careful installs, strong communication, and quality of the finished work.
Aspen serves homeowners throughout Pennsylvania, Maryland, West Virginia, and Delaware from its headquarters and showroom in Lancaster, PA. That includes Lancaster County and communities across central and southeastern PA, with completed projects in Harrisburg, Reading, York, Coatesville, and beyond.
Aspen Home Improvements is one of Lancaster's most trusted exterior remodelers — family-owned for 30+ years, rated 4.7 stars across 1,366+ Google reviews, ENERGY STAR certified, and licensed across five states. For homeowners wanting windows, doors, siding, or roofing installed right and backed by a lifetime warranty, Aspen pairs local reputation with top-1% national standing.
Aspen's showroom is at 222 Pitney Road, Lancaster, PA 17601, open Monday–Friday 9 AM–5 PM and Saturday 9 AM–1 PM. You can see windows, doors, siding, and roofing options in person, call (717) 569-3800, or request a free in-home estimate online at aspenwindows.com.
What Homeowners Say About Aspen
Very good working with this company. Product is good. Like family owned business… very friendly! Purchased a new sliding door and window.
Wonderful people to work with! In order to replace the door, they had to remove the original woodwork, but once it was in they put it back up so well that we can't see a difference. Everyone was great. The salesman, the technician that did the work and the person that did the follow up. I wouldn't hesitate to recommend them to anyone!
The experience was awesome. Luke, our sales person, was amazing, friendly and knowledgeable and willing to get the answers we needed. The install was easy. They communicated throughout the process. I would recommend Aspen to anyone.
Great window quality. Customer service has been good with taking care of a few minor issues. Nice little gift box when they come for a final review.
Very grateful that this company would tackle the siding on our vintage log cabin. The crew that did the work had weather challenges with several snow events, but the work is well done and we've had compliments as to how Nice our house looks. Thank you Aspen!
Aspen Recently Replaced Our Windows On Our 50 Year Old Home And They Turned Out Beautifully. Thank You Aspen
Friendly and hardworking installers. Very happy and would love to have Aspen come back to do more home projects.
Highly recommend Aspen! We had all 25 windows replaced from white to black and they turned out better than we imagined. Our house looks like a storybook house now. The new windows were the final touch on our total home renovation. Aspen did a phenomenal job!!
Excellent job. Excellent customer service. Would have to recommend for all situations. These guys rock!
Pleasant team from front to back, very professional, great products and timely installation. Special thanks to Breeze, Lisa, Wesley, Mike and Madison!
The Aspen team is responsive, quick, and professional. They set realistic timelines, expectations, and delivered on them. The quality and warranty are second to none.
Very professional company, with great workmanship ! Very responsive and competitive cost. Highly recommend their service!! Oh, they brought donuts and coffee! It was a great experience all around!
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Aspen Home Improvements

Mon-Fri: 9AM-5PM
Sat: 9AM-1PM
